Ravaioli Real Estate

Data protection

This application collects personal data from its users.

Users may be subject to different protection standards, so more comprehensive standards may apply to some of them. Users can contact the provider to find out more about these standards.

Provider and person responsible

Ravaioli REAL ESTATE GMBH
Langgasse 84
9008 St. Gallen

E-mail address of the provider: mail@ravaioli.ch

Types of data collected

Among the types of Personal Data that this Application collects, by itself or through third parties, there are Usage Data; Trackers; Data communicated while using the service.

Full details of each type of personal data processed are provided in the dedicated sections of this Privacy Policy or selectively through explanatory texts displayed prior to data collection.

Personal data may be provided voluntarily by the user or, in the case of usage data, collected automatically when this application is used.

Unless otherwise specified, the provision of all data requested by this application is mandatory. If the User refuses to provide the Data, this Application may not be able to provide its services to the User. In cases where this Application specifically states that the provision of Personal Data is optional, Users are free to choose not to provide this Data without any consequences for the availability or functionality of the Service.
Users who are unclear about which Personal Data is mandatory may contact the Owner.

Any use of Cookies - or other tracking tools - by this Application or third-party service providers used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in this document.

Users are responsible for all personal data of third parties that is obtained, published or shared through this application.

Type and place of data processing

Processing methods

The provider processes the user data in a proper manner and takes appropriate security measures to prevent unauthorized access and the unauthorized forwarding, modification or destruction of data.
The data processing is carried out by means of computers or IT-based systems in accordance with organizational procedures and practices that are specifically aimed at the stated purposes. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. An up-to-date list of these parties can be requested from the provider at any time.

Location

The Data is processed at the Owner's premises and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of the transferred data, users can consult the section with detailed information on the processing of personal data.

Storage duration

Unless otherwise specified in this document, Personal Data will be processed and stored for as long as required by the purpose for which it was collected and may be stored for a longer period of time if necessary due to a legal obligation to be fulfilled or based on the User's consent.

Purposes of the processing

Personal Data concerning the User is collected to allow the Owner to provide the Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity. In addition, data is collected for the following purposes: platform services and hosting, displaying content from external platforms, recording privacy-related preferences, tag management and merging data.

Users can find more detailed information on these processing purposes and the personal data used for each purpose in the "Detailed information on the processing of personal data" section of this document.

Detailed information on the processing of personal data

Personal data is collected for the following purposes when using the following services:

Displaying content from external platforms

This type of service allows users to view and interact with content hosted on external platforms directly from this Application.
This type of service may still collect web traffic data for the pages on which the service is installed, even if users do not use it.

Adobe Edge Web Fonts (Adobe)

Adobe Edge Web Fonts is a font visualization service provided by Adobe Systems Incorporated that allows this application to incorporate content of this kind on its pages.

Processed personal data: Usage Data; various types of Data as specified in the privacy policy of the Service.

Processing location: United States - Privacy Policy.

Recording of data protection-related preferences

This type of service allows this Application to collect and store Users' preferences regarding the collection, use and processing of their Personal Data, in compliance with the applicable data protection regulations.

CookieScript (Objectis Ltd.)

iubenda Cookie Solution allows the Owner to collect and store Users' preferences regarding the processing of Personal Data, and in particular the use of Cookies and other Trackers through this Application.

Processed personal data: Tracker.

Place of processing: EU - Privacy Policy.

Platform services and hosting

The purpose of these services is to host and operate the main components of the application for this application so that this application can be offered from a standardized platform. Such platforms provide the provider with a whole range of tools - for example, analysis and comment functions, user and database management, e-commerce and payment processing - which involve the processing of personal data.
Some of these services work with geographically distributed servers, making it difficult to determine the location where the personal data is stored.

Webflow (Webflow, Inc.)

Webflow is a platform provided by Webflow, Inc. that allows the owner to build, host and operate this application. Webflow is highly customizable and can host websites with content ranging from simple blogs to complex e-commerce platforms.

Personal Data processed: Usage Data; Tracker; various types of Data as specified in the privacy policy of the service.

Processing location: United States - Privacy Policy - Opt out.

Tag management

These types of services help the provider to centrally manage the tags or scripts that are required for this application.
This results in the user's data flowing through these services and possibly being stored.

Google Tag Manager (Google Ireland Limited)

Google Tag Manager is a tag management service provided by Google Ireland Limited.

Processed personal data: Usage Data; Tracker.

Place of processing: Ireland - Privacy Policy.

Merging data

Thanks to these services, the provider can share data with the third parties mentioned in this privacy policy.
This means that data is transmitted and possibly stored via such third-party services.

Make (Celonis, Inc. )

Make is a workflow automation service offered by Celonis, Inc. that automates the flow of data between (third-party) services.

Processed personal data: Data transmitted during the use of the service.

Processing location: United States - Privacy Policy.

Cookie Policy

This application uses cookies. Cookies are small text files that are stored on your computer by websites you visit. Websites use cookies to enable users to navigate efficiently and to help perform certain functions. Cookies that are necessary for the proper operation of the website may be set without your consent. All other cookies must first be approved before they can be set in the browser.

Strictly necessary cookies: Strictly necessary cookies enable essential core functions of the website such as user login and account management. Without the strictly necessary cookies, the website cannot be used properly.
Performance cookies: Performance cookies collect information about how visitors use a website, e.g. analytics cookies. These cookies cannot be used to directly identify a specific visitor.
Targeting cookies: Targeting cookies are used to identify visitors between different websites, e.g. content partners, banner networks. These cookies can be used by companies to create a profile of visitor interests or to place relevant ads on other websites.
Functional cookies: Functional cookies are used to store visitor information on the website, e.g. language, time zone, extended content.
Unclassified cookies: Unclassified cookies are cookies that do not belong to any of the other categories or are in the process of being classified.

You can change your consent to the use of cookies below.

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Further information for users in the European Union

This section applies to all users in the European Union in accordance with the General Data Protection Regulation ("GDPR") and replaces any other potentially different or contradictory information in the Privacy Policy for these users. For more details on the categories of data processed, the purposes of the processing, the categories of recipients of the personal data, if any, and further information on personal data, please refer to the section "Detailed information on the processing of personal data" in this document.

Legal bases of the processing

The provider may only process users' personal data if one of the following points applies:

Users have given their consent for one or more specific purposes. Note: In some jurisdictions, the provider may be permitted to process personal data until the user objects to such processing ("opt-out"), without having to rely on consent or any other of the following legal bases. However, this does not apply if the processing of personal data is subject to European data protection law;
the data collection is necessary for the fulfillment of a contract with the user and/or for pre-contractual measures;
the processing is necessary for compliance with a legal obligation to which the provider is subject;
the processing is related to a task carried out in the public interest or in the exercise of official authority vested in the provider;
processing is necessary for the purposes of the legitimate interests pursued by the provider or by a third party.

In any case, the provider will be happy to provide information about the specific legal basis on which the processing is based, in particular whether the provision of personal data is a legal or contractual obligation or a prerequisite for the conclusion of a contract.

Further information on dwell time

Therefore:

Personal data collected for the purpose of fulfilling a contract concluded between the provider and the user will be stored until this contract has been completely fulfilled.
Personal data collected to protect the legitimate interests of the provider will be retained for as long as necessary to fulfill these purposes. Users can obtain more information about the legitimate interests pursued by the Owner in the relevant sections of this document or by contacting the Owner.

Furthermore, the provider is permitted to store personal data for a longer period of time if the user has consented to such processing, as long as the consent is not revoked. In addition, the provider may be obliged to retain personal data for a longer period of time if this is necessary to fulfill a legal obligation or by order of an authority.

Personal data will be deleted after the retention period has expired. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be asserted after the retention period has expired.

The rights of users

Users may exercise certain rights in relation to their data processed by the provider.

In particular, users have the right to do the following to the extent permitted by law:

Revoke consent at any time. If the user has previously consented to the processing of personal data, they can withdraw their consent at any time.
object to the processing of their data. The user has the right to object to the processing of their data if the processing is carried out on a legal basis other than consent.
receive information about their data. The user has the right to know whether the data is being processed by the provider, to receive information about individual aspects of the processing and to receive a copy of the data.
Verification and rectification. The user has the right to check the accuracy of their data and to request that it be updated or corrected.
request the restriction of the processing of their data. Users have the right to restrict the processing of their data. In this case, the provider will not process the data for any purpose other than storage.
request the deletion or other removal of personal data. Users have the right to request the provider to delete their data.
Receive your data and have it transferred to another controller. The user has the right to receive their data in a structured, commonly used and machine-readable format and, where technically feasible, to have it transmitted to another controller without hindrance.
Lodge a complaint. Users have the right to lodge a complaint with the competent supervisory authority.

Users also have the right to be informed of the legal basis for the transfer of data abroad or to an international organization governed by international law or established by two or more countries, such as the UN, and of the security measures taken by the provider to protect their data.

Details on the right to object to processing

If personal data are processed in the public interest, in the exercise of an official authority vested in the provider or to protect the legitimate interests of the provider, the user may object to this processing by providing a justification relating to his or her particular situation.

Users are informed that they can object to the processing of their personal data for direct marketing purposes at any time free of charge and without giving reasons. If the user objects to processing for direct marketing purposes, the personal data will no longer be processed for these purposes. Users can find out whether the provider processes personal data for direct marketing purposes in the relevant sections of this document.

How the rights can be exercised

All requests to exercise user rights can be addressed to the provider using the contact details provided in this document. Requests can be made free of charge and will be answered by the Owner as soon as possible, at the latest within one month, and will provide Users with the information required by law. Any rectification or erasure of personal data or restriction of processing shall be notified by the Provider to all recipients to whom personal data have been disclosed, if any. Unless this proves impossible or involves a disproportionate effort. The provider shall inform the user of these recipients if the user so requests.

Further information on the collection and processing of data

Legal measures

The User's personal data may be processed by the Provider for the purposes of legal enforcement within or in preparation of legal proceedings arising from the improper use of this Application or the associated services.
The User declares to be aware that the Provider may be required by the authorities to disclose personal data.

Further information about the user's personal data

In addition to the information contained in this privacy policy, this Application may provide the User with additional contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

This Application and third-party services may collect files for operation and maintenance purposes that record the interaction taking place via this Application (system logs) or use other Personal Data (e.g. IP address) for this purpose.

Information not contained in this privacy policy

Further information on the collection or processing of personal data can be requested from the provider at any time using the contact details provided.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Application and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. Users are therefore advised to visit this page regularly and in particular to check the date of the last change indicated at the bottom of the page.

Insofar as changes affect data use based on the user's consent, the provider will - if necessary - obtain new consent.

Definitions and legal information

Personal data (or data)

Any information that directly or in combination with other information determines or can be used to determine the identity of a natural person.

Usage data

Information that this application (or third-party services that this application uses) collects automatically, such as: the IP addresses or domain names of the computers of users who use this application, the URI addresses (Uniform Resource Identifier), the time of the request, the method used to send the request to the server, the size of the response file received, the numerical code indicating the status of the server response (successful result, error, etc.), the country of origin, the functions of the browser and operating system used by the user, the various time details per request (e.g. how much time was spent on each page of the application) and information on the path followed within the application.This information includes the country of origin, the functions of the browser and operating system used by the user, the various time details per request (e.g. how much time was spent on each page of the application) and details of the path followed within an application, in particular the sequence of pages visited, as well as other information about the device's operating system and/or the user's IT environment.

Users

The person using this application who, unless otherwise specified, is the same as the data subject.

Affected party

The natural person to whom the personal data relates.

Processor (or processor)

Natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller as described in this privacy policy.

Responsible party (or provider, sometimes also owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. Unless otherwise specified, the controller is the natural or legal person through which this Application is offered.

This application

The hardware or software tool with which the user's personal data is collected and processed.

Service

The service offered by this application as described in the relevant T&Cs (if any) and on this website/application.

European Union (or EU)

Unless otherwise stated, all references in this document to the European Union refer to all current Member States of the European Union and the European Economic Area (EEA).

Cookie

Cookies are trackers that consist of a small data record stored in the user's browser.

Tracker

The term tracker refers to any technology - e.g. cookies, unique identifiers, web beacons, embedded scripts, e-tags or fingerprinting - that can be used to track users, e.g. by enabling access to or storage of information on the user device.

Legal notice

This privacy policy applies exclusively to this application, unless otherwise stated in this document.

Last update: October 20, 2023

Your privacy is important to us!

At Ravaioli GmbH, we attach great importance to the protection of your personal data. We handle your personal data carefully and in accordance with the provisions of the revised Data Protection Act and the recommendations of the Swiss Real Estate Association (SVIT).